TESTIMONIALS

Over the past 30 years, Clarkes has had many, many satisfied customers. Read testimonials from just a few of our satisfied clients.

I would like you to pass on my thanks to Suzanne, who was most helpful and went out of her way to help me get back on the road in a suitable courtesy car for my holiday. Also Louise was most helpful in keeping me up to date with progress and very helpful on collection of my car when the repair was complete. I am pleased with the repairs to my car and the service that I have received from your company. IP, Countesthorpe

Many thanks for returning my vehicle in such great shape; a very good job and a wonderful quality of finish. Also a high standard of service throughout the company. I will be happy to recommend you whenever the need arises. DA, Mercedes S350

A short note of thanks for the excellent standard of workmanship, and superb presentation of my car, repaired by you earlier in the week. It hasn't been that clean since new! Pass on my regards to your superb workforce. They do you credit. I hope not to need your services too soon, but if I have to, I'll know my car's in good hands PS, Skoda Fabia

I would like to say that all your team are so professional. It is lovely to deal with a company such as yours where your customer care is second to none. DI, Leicester

Just a quick email to say that I was very pleased with the repairs Clarkes made on my Ford KA. The bumper repairs made it look like a new car and everything was shiny inside! Thanks very much to yourself and your team LH, Leicester, Ford KA

Just a few lines to let you know how pleased I have been with both the standard of the work carried out on our car and also the service you afforded us. From Beverley in your office to the lads that collected the car and redelivered it on completion was first class. Should the need arise to use your company in the future, I will not hesitate. PS, Thurnby, Rover 25

My wife and I collected our Land Rover Discovery and wanted to say thank you for doing an excellent job. I’m not easily impressed but you achieved it. MF, Wellingborough, Land Rover Discovery

My Fiat Panda was recently in for repair and I would like to thank you all very much for the excellent job done, even to cleaning upholstery which was disgusting thanks to 2 grandsons! The efficiency was very commendable. AW, Fiat Panda

Thank you for repairing my Lupo after it sustained minor damage. Best regards and thank you for a lovely job. LT, VW Lupo

On the 5th January 2008 I unfortunately damaged my car whilst driving in the snow and my insurance company informed me that Clarkes would be the approved repairer. My car is a Volvo S60R, a performance car, and one which is quite rare and valued highly by myself. I was therefore a little anxious with reference to the mechanical repairs that had to be carried out by a non-Volvo specialist. I collected my vehicle from repair on the 30th January 2008. After driving the car for a few hours any doubt of the quality of repair and workmanship had totally dissipated. The car drives as it did prior to repair. There are no rattles, knocks or anything else I was dreading. The engine bay is as it was unmarked and clean, something which even Volvo themselves can’t seem to master after having serviced it! I would like you to pass on my thanks and gratitude to the mechanic who carried out the repair. It is not often in this day and age that people demonstrate their clear technical ability to such a high standard, and regard for other people’s property. Furthermore in all contact I have had with the administration staff they have always been polite, and courteous. Both Suzanne and Laura, although clearly very busy have always been pleasant, and happy to deal with my queries. Malcolm also did an excellent job of keeping me informed of the progress of the repair, as parts became available and work was carried out. It is becoming quite a rarity to experience good customer service and satisfaction, and even rarer that this is acknowledged. I am extremely pleased with the service I have received from Clarkes, and I will be sure to pass on my high regard for your service to not only my insurance company, but to my associates also. DG, Volvo S60R

Just like to say fabulous service, from phoning up to collecting car. BL, Leicester

I do not (thankfully) have a great deal of experience with Accident Repair Centres however I am writing to thank you and your team for an outstanding experience recently. From the speed of the initial contact and arrangements; the friendliness and professionalism of the car collection team and the regularity and quality of the communication of progress etc - I have been impressed throughout. I would appreciate it if you would pass on my thanks and appreciation to all at Clarkes involved in the rapid return of my vehicle in a "good as new" condition. GB, Leicester

You have recently repaired my car at Corby under my insurance with NatWest and it was returned on Wednesday I wanted to say what an excellent service I received. It was prompt and efficient. All your staff that I dealt with were very friendly and helpful and it was very helpful to be kept regularly updated on progress with my car The repair appear to be excellent and my car was returned in a very clean condition RH, Northants

I just wanted to thank you for the fantastic service from Frank & his staff at the Corby branch AS, Northants

I had an accident last year (someone ran into the back of my car), and i was extremely impressed with Clarke's staff for the way everything was handled: Clarke's fixed the damage way faster than expected, and were fantastic & flexible in arranging the times/dates for pick-ups and drop-offs. I work very silly long hours during most of the week, so your flexibility was much appreciated. Also, that was the first accident i'd ever had, so i was quite unsure of the procedures and the person on the phone was really great in reassuring me and sorting everything out. When i dropped my car off, you guys already had all the details & paperwork ready, and i was in & out in no time! And this year, one of my colleagues reversed back and scraped the paint off my car, and Chris went out of his way to come out on a Sunday to get an estimate for the damage. Excellent service like that is rare these days, so many thanks for the superb job you guys did last year and again this year... I've told all my patients about Clarke's! AS, Leicester